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Marlene Fuller

Chief of Staff, Mortgage Servicing at Citizens Bank

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How to Make Your Voice Heard (December 12th at 8:30 AM)


Marlene Fuller is Chief of Staff, Mortgage Servicing at Citizens Bank, where she leads implementation for critical programs, business reporting, colleague engagement/inclusion, and leadership development. She is a project management professional (PMP) and certified scrum master (CSM) with more than 20 years of experience in managing bank integrations, improving operations, leading projects, and coaching/developing teams.  She is a graduate of The College of William and Mary (BA), has a Master of Business Administration degree (MBA) from Averett University, a Master of Divinity degree (MDIV) from the Samuel DeWitt Proctor School of Theology at Virginia Union University and has an earned Doctor of Ministry (DMIN) in Formational Counseling from Ashland Theological Seminary.  

Dr. Fuller is an author, pastor, counselor, coach, a member of Zeta Phi Beta Sorority, Inc., and a proud mom of a teenage son. She also serves on the Citizens Charitable Foundation (CCF) Board and the Citizens Community Giving (CGC) Committee, the VA Institute of Pastoral Care Board, and The African American Association of Clergy Women Board.  Dr. Fuller is also a DEI consultant with Top Line HR and an ally for all.