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Tonia Brown

Senior Compliance Analyst at ARM Compliance Business Solutions

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How to Create a Positive Succession Plan (December 12th at 10:15 AM)


A seasoned compliance leader in the accounts receivables management industry, Tonia provides advisory services to organizations that want to strengthen their Compliance Management System. She is best known for her calming and helpful nature when helping clients overcome obstacles and roadblocks. She is an expert in drafting policies and procedures, facilitating compliance risk assessments, training, and vendor oversight.


Prior to joining ARM Compliance Business Solutions Tonia was the Executive Vice President at Automated Collection Services, Inc. where she was responsible for Corporate Compliance, Clients Services and Human Resources.


Tonia holds certifications as a Compliance & Ethics Professional (CCEP), Society of Corporate Compliance & Ethics Healthcare Compliance (CHC) and Credit and Collection Compliance Officer (CCCO). She is an active member of ACA International and Receivables Management Association International and currently serves as Middle TN & Southern KY Better Business Bureau Treasurer.